3 Read the texts. Put a cross [X] in the correct place in the table to answer questions 1-5.

Reading

3. The table below categorizes tasks performed by different individuals at the hotel. I have analyzed the provided texts and marked the corresponding columns with an 'X' based on the information given.

Explanation:

• Question 1 (prepares a meal for guests?): The "Part-time Worker" text states, "I start work at 7 a.m. and make breakfast." Therefore, the "Part-time worker" column is marked.
• Question 2 (helps the customers when they have problems?): The "Part-time Worker" text says, "The owner is very nice but he's a bit lazy. He doesn't talk to the customers very often. He just sits in his office looking at his computer. I send the guests to him if they have any problems." This implies the part-time worker sends guests to the owner when they have problems, but the owner also handles money and other things, suggesting he is the primary problem solver. However, the "Volunteer" text states, "I'm just here to answer questions if the customers want to know something. It can be boring because I work alone. The owner is here but I don't really see him. I send the guests to him if they have any problems." The most direct indication of helping with problems is from the "Part-time Worker" and the "Volunteer" sending guests to the owner. The Part-time worker also states, "When people leave the hotel, I give them their bills and make sure they pay the correct amount, I clean the rooms and then I go home," suggesting customer interaction. Given the context, the Part-time worker handles customer service and interaction, thus is the most fitting answer.
• Question 3 (doesn't get up early?): The "Part-time Worker" states, "I start work at 7 a.m." The "Volunteer" states, "There are part-time workers here who work in the morning so I can get up late and make breakfast when I want. I start work at 2 p.m." Therefore, the "Volunteer" does not get up early. The "Owner" implies he is always there and his workers go home early, suggesting he is up early.
• Question 4 (does the same work as someone else?): The "Part-time Worker" states, "I work three days a week and another woman works on the other four days." This indicates they do the same type of work.
• Question 5 (doesn't work with money?): The "Owner" states, "I'm responsible for money, ordering things for the hotel." The "Volunteer" states, "I don't earn anything." Therefore, the "Owner" works with money, and the "Volunteer" does not. The "Part-time Worker" states, "When people leave the hotel, I give them their bills and make sure they pay the correct amount," indicating they handle money.